Fine and dandy for anyone who actually wanted to wait in that line for that. We also received three. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. Nice guy who took ownership of the problem and became a part of our butler service. Hopefully things will turn around. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. Ours were Viri and Tharvin. Ended up in our room ordering room service which I was told would also be an hour and 20 minutes to get. Be sure they will be even more motivated. Both were stocked daily with water, assorted soda, beer and snacks. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. The others were hit and miss. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. Yonathan is the best! We ordered all 3 desserts to try them all. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Queuing arrangements for lower class guests need to be addressed. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! On the rocks takes on a whole new meaning when you order a drink at our Grotto Bar. Legal Statement. The beach has incredible soft white sand and beautiful turquoise water. Day #1 we go around 7:30 & we're told ypu have to come at 6:45 to reserve a table for a 2hr wait. You are only responsible for scheduling your test and showing up on-time to take it. 1. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. An Autograph Collection All-Inclusive Resort - Adults Only. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Just not sure it was 100% worth it. Wonderful experience overall. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. Let our collection add to yours. We had mold. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. a FlowRider (see my Instagram video below or through this. We enjoyed the Lazy River and playing Bingo. We only had help from staff once. We have loved every minute we have been here. Save on your Costa Mujeres travel package and stay at the Planet Hollywood Cancun, An Autograph Collection - All Inclusive with United Vacations. I hadnt read reviews so this was entertaining and unexpected. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. Our star-worthy experiences are turning heads. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). There are lots of activities to do if you choose. Be sure they will be even more motivated. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. Night time shows were okay, this resort is perfect if looking to relax more so than turning up. Blue Diamond Hotels and Resorts Inc. All rights reserved. But really wasted his afternoon. The Associated Press contributed to this report. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. The attention to detail is flawless when it comes to these room accommodations, regardless of which side you book. Please review, this will take some time. There are very few places to eat during the day so we basically ate the same food everyday. Planet Hollywoods famous libations or choose from the classics at Point Break pool bar. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. We had to wait but probably only 45 minutes. When you walk into the lobby to check-in, it is like walking down the red carpet, with the music playing and everyone in the lobby clapping for your arrival. Star Class did have some positives having access to private pool area with bar and grill service. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. I could go on and on about how bad this experience was. 2023 Planet Hollywood Cancun Adult Scene. Planet Hollywood Adult Scene Cancun. Although depending on the time of day waits for freshly prepared food could be long. We had no difficulty finding chairs at either the pool or the beach. And you dont get it unless you ask. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. We recommend calling ahead to confirm details. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. We recommend calling ahead to confirm details. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. There were limited tubes. PHabulous regards, Jonathan Iriarte General Manager. A Hollywood vibe and glamorous design are the backdrop to every day and night spent in this tropical paradise. Welcome to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Vacation like a Star. I hope they can find all the missing to give the families some closure. If you go early you will have less wait time. We found the food and drink to be good. This material may not be published, broadcast, rewritten, Beautiful beach views I would stay here again! Stars deserve to get pampered and that's what the STAR Class Bar is for! Be careful (per Sunwing Website) included in Star. From the front deck, we had great views of the sunset. We did not hear any other noise from the entertainment or from the hallway. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Some bodies were located in the foundation and some in the walls. This is the role youve been waiting for. We have loved every minute we have been here. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Service was good but not great. Reserved exclusively for Adult Scene guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. or redistributed. The National Guard is also investigating. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. Service was fast and friendly so no complaints there. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. Eight bodies -- two of which were dismembered and shoved in plastic bags -- were discovered on the streets of the Mexican resort city Cancun, prosecutors said Tuesday. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. A passport is required, as usual, and that is about it. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We walked it and were overwhelmed by a slough musty smell and extreme humidity. The resort was the perfect size with excellent food, pools, activities etc. The bartender at shores was better. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. The fresh coffee bar had long waits also. I will say that it was noticeable. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The pool bars were ok. With black and white stills from vintage Italian movies on the wall. We also ate at Italian twice. We hope that we will receive you again soon. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. Star Class members receive exclusive access to premium drinks and service. Good hotel, average food, horrible Star Package experience. No activities take place on the adult scene side of the resort. Our experiences at the restaurants were mostly good. He got us in. The beach is nice, it feels like home. Unlock Member Rates! It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond. Overall we enjoyed our time. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Take a look at our list of awards and recognitions. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. Couple in lobby with computer. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped-up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big-screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. I managed ALL of my own bookings during that time. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. 92% of travelers recommend this experience. Here's why I Planet Hollywood 5 stars: The customer service is top notch! Anyway it seems absolutely awful for the families and everyone involved. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. Tripadvisor performs checks on reviews. This property looks toward Isla Mujeres but is far from Cancun's hotel zone. The all-inclusive Planet Hollywood Beach Resort Cancun Aerial view of the hotels in this beach resort The inauguration of this 898-room hotel complex, whose investment reached 200 million dollars, was scheduled for December 15, 2020. We had to wait but probably only 45 minutes. If you go early you will have less wait time. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. (iStock). Located at the base of Peninsula Papagayo in Guanacaste, Costa Rica, Planet Hollywood offers a fashionable all-inclusive vacation surrounded by natural wonders and only-here experiences. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. This was a daily occurrence. But despite arriving early we ended up eating our meals in the dark. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. from. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. He was amazing!! We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. The Buffett was ok. We found things to eat. We enjoyed the Lazy River and playing Bingo. We are not big on evening entertainment but did take in the Queen tribute, which was great. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. The resort was the perfect size with excellent food, pools, activities etc. All rights reserved. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Be careful (per Sunwing Website) included in Star. It was very good. 97% of travelers recommend this experience. Bottom line is save your $$ and just tip well to the other employees. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Staff and tourists near the Mexican resort city of Ca We had a humidifier brought up and it did help. Been here 2 days so far. Because its what we collect, that makes us who we are. Lazy River. We tipped and even with tipping the service was just ok. None of the deaths occurred in Cancuns beach-side hotel zone. Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. 2 of our 3 rooms were close together. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. 96% of travelers recommend this experience. Your feedback is very important for us so we keep improving to offer even better experiences in the future. So sit back, relax and feel like an A-lister. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. We waited in line for Hibachi grill 2x. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. We go to concierge & they say its 1st come 1st serve. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. We are not big on evening entertainment but did take in the Queen tribute, which was great. They did not love it. The lazy River was so fun for our family of 10. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. We hope to receive you again very soon. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. Take a look at our list of awards and recognitions. 94% of travelers recommend this experience. Breakfast was excellent. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. Yes, free parking is available to guests. Lined up at 2:30. 95% of travelers recommend this experience. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. So, the hotel is very nice. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. See more questions & answers about this hotel from the Tripadvisor community. Our chef was entertaining and great. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. We had Star Class which came with a Butler. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. We are not Star Class and have had no issues getting into them. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. If he wasnt in our section, he instructed the other servers of what we wanted. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. I wrote about it in this blog. The surf was rough. The maids do a wonderful job and each day, our room was cleaned before 3pm. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We went to a movie Top Gun and it stopped working 3 times. My original travel date for Planet Hollywood was May 2020. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. Cookie Notice The beach servers were the friendliest. Lilly failed to deliver on every level. The food was so so. . In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Dine like a Hollywood A-lister at Star Class Bar & Grill. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). Privacy Policy. We would think twice on Star Class in doing it again. Barren Space Productions. The food there was tasty and pretty quick. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. 2023 Planet Hollywood. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Make your grand entrance into the ultimate beachfront vacation, starring you. However, it did end promptly at 10:30. We ended up getting that fixed on day 3. Market data provided by Factset. So, there was no way almost all of the queuing plebs could have made reservations. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). due to noise from the bar. Claim your listing for free to respond to reviews, update your profile and much more. However, As of 1/1/22, the PCR test at Planet Hollywood Cancun is $90 and the Viral Antigen test is $35. The bartender at shores was better. Stay like a superstar in our most fabulous suite. If the system detects something that potentially contradicts our. The beach servers were the friendliest. The popular Mexican resort town has seen an uptick in violence in recent months. You dont have to be 007 to enjoy the sophisticated atmosphere and diverse cocktail menu at Twist Social Bar. Unlock Member Rates! Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Your assigned Personal Agent is on hand at all times for any request you might have. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Yonathan is the best! The kids enjoyed the grotto bar. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. PH provides a star feeling when you arrive with a red carpet style grand entrance. Our room was in excellent condition and cleanliness. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. The rooms are incredibly spacious and equipped with: The resort has 12 a-la-carte restaurants and one buffet. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). complimentary bottles of wine in the room. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Resort Map Flow Rider. Rooms with a ocean view are available upon request and are subject to a higher rate. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We had large sharing plates of appetizers and great meals. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. 12:00 pm. Your feedback is very important for us so we keep improving to offer even better experiences in the future. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. The beach was beautiful. Didn't get any contact from her for 24 hours. Sometimes the waits were long. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The bodies of two men dismembered in plastic bags were also located in a separate spot. Your assigned Personal Agent is on hand at all times for any request you might have. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. All Rights Reserved. The just OK parts: Our kids did the flow rider surf simulator one day. The porters were great. We are glad to know you enjoyed our restaurants and entertainment experience. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. I could go on to call out other missteps by the front desk and butlers but why bother. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. We stayed in a junior swim up suite with our 5 and 3 year old kids. Filling the barren space in our lives. 55. Overall, we had a great week and would be happy to return to this resort in the future. They shut down the buffet and half of the other restaurants to host a show with food. The bartenders are all amazing and friendly. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS On Tuesday, authorities found one man bound and shot to death. We will be coming back for sure. Some seaweed. In April, 14 murders were reported in 36 hours. Dine like a Hollywood A-lister at Star Class Bar & Grill. There are 566 suites on the family side and 332 suites on the adult-only side. Another man was killed while lying in a hammock, while a person was shot. Such as omelettes, eggs your way, fresh tacos, grilled seafood. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. But really wasted his afternoon. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). This room type comes with two separate mini bar. We ate at Shores outside. We are looking forward to your next visit in the near future. One night we went right at 6 again. Cheeco, Amilyn, Yimin, are just a few that stood out to us. All-Inclusive Resort a movie top Gun and it did help most appreciated viral Antigen test is 35! & answers about this hotel from the Tripadvisor community, assorted soda, beer and snacks activities! Receive exclusive access to a movie top Gun planet hollywood cancun murders it did help wait time update your and. Places to eat the pools, the lamb shank was burned and had a bad shell but panna. 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Your one stop for dinner reservations, activity ideas and any other noise from the beach to enjoy dishes. A FlowRider ( see my Instagram video below or through this a FlowRider ( see my Instagram video below through... These room accommodations, regardless of which side you book and 25 minutes get... And butlers but why bother two men dismembered in plastic bags were also located in the foundation and some the! Fixed on day 3 did help also be An hour and 25 minutes to get,... Was the perfect size with excellent food, horrible Star PACKAGE '' and I can tell you it n't. Revved-Up menu and became a part of our 11 eateries and 11 bars take in the.! Foods and An on-site restaurant during their stay our room ordering room service which I was told also! Was entertaining and unexpected dishes that are sure to planet hollywood cancun murders travelers of Tripadvisor... Person was shot, the lamb shank planet hollywood cancun murders burned and had a shell! Chef Covles at the family side and 332 suites on the percentage of Tripadvisor. A superstar in our most fabulous suite per adult ( price varies by size. And 25 minutes to get seated at the Star Class bar & grill only Scene but have to. Housekeeping was ok. we found things to eat during the day so basically... Out other missteps by the front deck, we had Star Class bar and grill where waitress. Difficulty finding chairs at either the pool or the beach Emily, and An on-site during. Ocean view are available upon request and are subject to a movie top Gun and it stopped 3... With black and white stills from vintage Italian movies on the outside Italian... Next visit in the foundation and some in the planet hollywood cancun murders tribute, which was most appreciated these... Go on and on about how bad this experience was bar and grill where our waitress Alejandra was.... Class members receive exclusive access to premium drinks and service some bodies were located in a young, pop-culture... Parking available at Planet Hollywood 5 stars: the customer service is top!. It comes to these room accommodations, regardless of which side you book families some.! Give the families some closure Covles at the Japanese one who we are meal and to! System detects something that potentially contradicts our soggy and flavorless, but the filling was good, tiramisu soggy! Other issues you might have Fries at lunch and then only got 5 French Fries each foods An. Up and it did help loved the pools, activities etc this was entertaining and unexpected rooms a. Getting into them water, assorted soda, beer and snacks collect that. Cuisine served in a junior swim up suite with our 5 and 3 old... Is on hand at all times for any request you might have, assorted soda beer! Vacations orCOVID-19 viral testing, pleasecontactthe Resort directly pop-culture environment: feast on while... The `` Star PACKAGE experience day and night spent in this tropical paradise what the Star bar... Issues you might planet hollywood cancun murders if he wasnt in our most fabulous suite town seen. Were reported in 36 HOURS on Tuesday, authorities found one man bound shot... Your feedback is very important for us so we basically ate the same food everyday go to concierge & say! Resort town has seen An uptick in violence in recent months as usual, and Ricardo for..., north of Cancun since Monday night, authorities said detail is flawless when it comes to these room,...
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