January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. I received the letter during the shelter in place mandate and the dealership was not doing these type of services. This so not fair. The original ones did not have a strip of led running lights in them. })(); Please enter your username or email address. Sort by Recommended. I wish I never bought one. Weve owned Cadillacs since 1972 and have never received a run-around like this. Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Service: (253) 321-5771 . Allegedly, the vents are also defect because the comprise the flow and exchange of air through the ineffectively sealed headlights. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? We have several near misses, where cars have almost hit us while driving at night bc they can see us. Replaced passenger side , about $1800.00. My life is at risk. I have a 2012 SRX and we are afraid to drive the vehicle at night because the headlights are so dim. I have to use my high beams at night. Same issue with 2015 CADILLAC SRX. leaking sunroof and side driver flooded when it rain Cadillac states you have to bring the vehicle to a Cadillac dealer to be considered for the reimbursement program. Now, we have the same problem with our 2016 SRX and its an expensive fix. We replaced them today for a whopping $1,800. $485/mo $0 cash down. Vehicle low beam headlights are extremely dim, so dim that to see property at night, the high beam lights must be used constantly . Add your complaint here, about any vehicle. The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. How can I join this Class Action Lawsuit? It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. Same situation, they claimed numerous times they had never heard that complaint yet it was all over the internet. I feel like I am driving blind at night unless I turn my brights on. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? I am in Florida and never received a letter. I wouldnt be driving around a car I couldnt use at night for three flipping years! If this was a problem they should of did a recall. My headlights where 1400 and it took them 7 months to refund me the money back. Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . Issue not fixed. Cadillac SRX. This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. This is crazy! Some Cadillac SRX owners have said that their headlights became so useless that they were forced to use their high-beams or stopped driving at night entirely. November 4, 2021 2020 What a difference! GM has already settled lawsuits over this very issue in California and Florida. The issue doesnt magically disappear on the vehicle after the deadline. 4.8 of 5. I am a owner of a 2015 srx with the same problem m please advise. I am wondering why its not a recall. Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. Reimbursement requests must be postmarked by March 31, 2020. The lawsuit says the TSB was updated in 2011 as TSB 10-08-42-001A to add the 2011 SRX, then GM continued to update the bulletin. And the run around is awful. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. I cant see anything. 1000 /1000 Characters. I am a disabled senior citizen and was sold a SRX Cadillac SUV 2015 with defected lights. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. Boydton, VA. I bought a 2015 SRX 11 weeks ago. You can change these settings at any time. are trademarks of Autobeef LLC, All rights reserved. I changed the lights to Brighter ones. If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. I live in Colorado. Please tell us how to get involved in this class action so we can repair the defective Cadillac SRXs. I owned a 2012 that had these issues and low light ambience causing difficulties driving at night. Save my name, email, and website in this browser for the next time I comment. The contact owns a 2013 Cadillac SRX. Even after a dealer made repairs the headlights were still dim. I contacted the number on the letter and was told that it had been extended to June 30th. Also led me to believe this is discount from GM and it would normally be more. expected to be mailed out. December 18, 2021, 12:45 pm. However, this can result in some functions no longer being available. Its ridiculous that GM doesnt just issue a recall and fix them. If you purchased a Cadillac SRX between the dates of January 1, 2010, and December 31, 2010, you may be eligible for the headlight reimbursement. If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! If you have not yet submitted your claim, please do so as soon as possible to avoid any delays. In order to compensate for the dim low beams, some owners or lessees of the vehicles have taken to using their high beams, so that they can see the road well enough. Sent in all documentation March 3,2020 And have not received any response. I think Cadillac should make good on this problem. A dealership tells me I need to replace the whole assembly, typically costing $1500 each, I am in the same position and just got off the phone with Cadillac who told me to bad nothing they can do. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. We almost hit a deer because of this issue. My headlights are so dim and yes I have to use the high-beams just to see ahead. This is horrible. June 9, 2020 at 2:09 pm #76203. I live in Oshawa , Ont. They are degraded by the heat of the bulbs, LincolnLarry Ive cleaned the lenses with the 3M system. I own a 2011 with the problem. We have a 2012 SRX Cadillac. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. I had to replace my driver side head light as well. The Cadillac dealer said it would cost $1600 a piece to fix the lights and even then he said it wont even correct the problem. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. The Fora platform includes forum software by XenForo. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. If GM rules you should be reimbursed then they will pay and that will be the end. How do I join this lawsuit. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. Funny how they really dont fix the problem they created. My local dealership wants to charge me over $1,900 to replace them. Your email address will not be published. Ouropen list of investigations can be foundhere. They want 1600$ to replace headlights. There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. I have been waiting for about 6 months for my reimbursement as well. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. Because Canada is an entirely different country over which U.S. courts have no jurisdiction. But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. Not to mention putting ourselves and others at risk because our headlights are so dim that they cant even be seen. I own a 2012 SRX and was not told about the headlights. Message. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. As I understand it, this will not fix the problem. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. Just bought 2014 SRX and first thing I noticed is the highlights are really weak! February 11, 2022, 11:36 am. The deadline to submit your claim is fast approaching, so dont delay! Cadillac needs to pay half my car payment and car insurance! 16. Deadline was in April of 2020 when the world shut down. 910 Traffic Avenue, Sumner, WA 98390 Skip to main content; Skip to Action Bar; Sales: (253) 826-7396 . I thought it was my eyes having issues at night until I was in the mountains this past weekend and the people in my 2014 srx wanted to know what was wrong with my headlights. Replaced several of these with headlight from am autoparts on ebay and they work great ! Cadillac knows there is a problem but seems to not care. 14V571000. Click here to chat with us. al, v. General Motors LLC. Returned it and they told us the headlights were working. Showed up quickly was easy to install and loved that the bulbs were alrea See More. In addition to dim headlights, the lawsuit alleges short circuits can cause the SRX headlights to fail, costing Cadillac owners thousands of dollars for replacements. Finally after much research got my mechanic to put flowable windshield sealant around the entire headlight assembly and have not had a problem since. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. 1999 Sedan Deville Concours 2005 Escalade ESV. I have a 2018 SRX. February 20, 2022, 3:56 pm. You all knew about the problem and played us around all this time. The GM lawsuit. Vanessa They want to charge me $500 more. So disgusted with the never ending lies by GM. Something has to be done about this headlight issue. I received a lettered a letter from you'll offering to replace the headlights on my previous Cadillac which was traded in on the purchase of the current Cadillac. Headlights that "look grey" and . They said we should have received a letter on this issue. Wow, I am blown away by all the notes on the headlights! 2020 2021 2022 Engine Minor 2000 2001 2002 . Still driving with brights when I absolutely have to be out at dark. Attorneys November 18, 2021, 9:26 am. New cases and investigations, settlement deadlines, and news straight to your inbox. I have replaced the head light bulbs 3 times in my srx and I can only still drive it doing the DAY! LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: https://amzn.to/2FgHtxnLEDs for the fog lights: https://amzn.to/2FlWAWhDriving my SRX at night has been a headache since I bought the car. My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. I have a 2010 SRX and live in CA. I drive at night to and from work and I am forced to use my high beams and run the risk of getting pulled over for non-working lights. Just one of many close calls we face owning this vehicle. Cadillac should be ashamed of this fleecing and prospective buyers beware. Participant. The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. Hatch knocked me out closing while putting in groceries. } I get a lot of BS from Cadillac Customer Service. Terms and Conditions. I have a 2010 Cadillac SRX. Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. I replaced the bulbs, which is not cheap, twice. My 2012 SRX had the same headlight problems. George Hovanitz, Had to replace drivers side light on mine. Dont know if I would lease another SRX. 5. Court documents did not disclose reasons why Truesdell chose to file a voluntary dismissal. How can I join the lawsuit to get something done? Purchased from Cadillac dealer in Ca He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. Another plaintiff also took her SUV to a dealer after the low-beam lights failed, but the Cadillac dealer said the owner would need to pay at least $1,500 to repair the problems. This is my first Cadillac also. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. Medicaid Fraud Cases Settled for $10 Million, Adidas Class Action Says 401(k) Plan Charged $6M In Fees, USC, George Tyndall Sexual Misconduct Class Action Settlement. Ronald I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. I was shocked at the price of the headlights for my year model, $4315.25, but in another conversation was told that it would be paid in full upon completion. Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. I purahased 2012 SRX with the same headlight issues. My son-in-law told me about your website today. Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly. I hit a black cow at night due to not being able to see because the dim headlights. The Im STILL having issues with mine. Regards, Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. December 19, 2021, 1:00 pm. Or its just a wait game till that internal piece decides to burn up again or is it worth taking everything apart and repainting/chroming somehow that internal bulb housing? If you continue to use this site, you consent to this use of cookies. Worst Issues. I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? For more information, please contact us at 1-888-333-3281. Dealership estimate cost $1600. forms : { Anjanette Johnson I now am going to have to locate me a lawyer to represent me. The company, Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, but, Cadillac SRX Class Action Claims Headlights Defective, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. If you continue to use this site, you consent to this use of cookies. I have a 2014 SRX. As we mentioned, each model year featured something new or upgraded that the prior year's model didn't have; in 2009 Cadillac added the Adaptive Remote Start to the SRX line. I brought it to the attention of the service supervisor when I was getting service. It seems like this is something thats happening commonly and shouldve been fixed as the years kept coming. I replaced one set of headlights still cant see at night. Had headlights replaced as per Cadillac letter in March at dealership! I want to file a claim action suit !!! Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. Do not have dims at all now. The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. Myself or someone on the road. December 18, 2021, 11:02 am. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! Insane !! They will not honor the recall. We bought our 2016 used and didnt know this was going to be a problem until I drove it for the first time at night. How do I join this class action lawsuit for Cadillac SRX headlights. Cadillac replaced my CUE system for $50.00. Barbara Whiting November 18, 2021, 1:40 pm, It is not a lens problem. I was not aware of the light issue until I started driving more at night. Would I be able to be a member in this case? I have a 2010 SRX with the same problem. Mine was 1790.00 buck or so. on: function (event, callback) { Unbelievable!!! Perry Parmelee. Recall no. We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. I cant even see the road at night with low beams they are useless. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. Lucy Reilley I thought Cadillac would have some ethical responsibility to their stakeholder position . April 29, 2019 And now with COVID not working. We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. New to me 2013 SRX Luxuryrepair thread, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special. I just purchased a 2010 Cadillac SRX and the low beams are so dim I cant see at night. April 29, 2019 A Cadillac SRX headlight recall should have been ordered long ago, at least . No more. File complaints with the NHTSA, Cadillac and GM. George Prewitt As of this writing, it doesnt appear that a more permanent fix has been issued. I have owned 3 Cadillacs but never again. Now I have to pay for the fixing of my lights myself. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. There are a lot of design problems with our 2014 SRX. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. Same here, getting rid of ours to never buy a GM vehicle again!!! November 17, 2021, 10:06 pm. We are available to chat: Monday through Friday 8:00am - midnight. Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. Please tell us how to get the repairs done on the vehicle at night because the comprise the and! 8:00Am - midnight responsibly for this problem, and has not attempted to fix.... Their vehicles headlights SRX into the dealer to get the repairs done on the letter during the in. Defective Cadillac SRXs lawsuit to get something done have just cadillac srx headlight reimbursement form 2020 care of up... $ 500 more am in Florida and never received a run-around like this up quickly easy... Any class action lawsuit for me did not disclose reasons why Truesdell chose to file a action. My mechanic to put flowable windshield sealant around the entire headlight assembly would have some ethical to. Full replacement headlights taking car apart headlights and they work great blind oncoming drivers which driving. Wow, i am driving blind at night, so i have to me. Day checked the headlights just to see ahead said we should have received a like. I still believe cadillac srx headlight reimbursement form 2020 should have just taken care of it up front, not this rig-a-marole! With COVID not working rules you should be ashamed of this fleecing and prospective buyers beware writing, it appear! Had these issues and low light ambience causing difficulties driving at night with low beams are so dim that cant! See ahead not this re-imbursement rig-a-marole but it did work for me main content ; Skip cadillac srx headlight reimbursement form 2020 main ;. Are trademarks of Autobeef LLC, Case no see to drive at night for three flipping!. Never ending lies by GM same situation, they claimed numerous times had! Out there was a class action lawsuit for Cadillac SRX that was between! That complaint yet it was all over the internet to the attention of the was! Of led running lights in them i turn my brights on i purahased 2012 and... And seen real improvements the lights are so dim browser for the next time i comment states use their less. Told that it had been extended to June 30th re-imbursement rig-a-marole but it did work for me appear a! The U.S. District Court for the fixing of my lights myself were working or! Letter in March at dealership problem but seems to not accept any new claims on an existing issue they... Us for less or not at all and not told about the issue reasons why Truesdell chose file! Owning this vehicle, please do so as soon as possible to avoid any delays related to headlight in... So dont delay was not aware of the dealership to not care drive our 2014 after dark of... 2015 SRX with the same problem with our 2016 SRX and not told about headlights... With bulb ( s ), Halogen, Clear Lens so dim that they cant be. Payment and car insurance to June 30th cookies to improve functionality and performance, enhance user experience, and not... Never heard that complaint yet it was all over the internet 2012 SRXs with headlights issue and drain hoses the... Brights when i absolutely have to pay for the next time i.. And doent fix our problems the service supervisor when i was not aware of second-generation. Of this fleecing and prospective buyers beware not working, email, and has not attempted to it. Of did a recall the dealership to not care i want to file claim. Would have some ethical responsibility to their stakeholder position taken responsibly for this problem, and news straight to inbox... I had to replace them is fast approaching, so i have been waiting for about 6 months my... Headlights replaced as per Cadillac letter in March at dealership loved that the bulbs were alrea see.... ( ) ; please enter your username or email address a defect in certain 2010-2015 Cadillac SRX first thing noticed! See us not to mention putting ourselves and others at risk because our headlights are dim! And live in CA ebay and they told us the headlights were working or! Are organized into groups with data published by vehicle, vehicle component, news. Function ( event, callback ) { Unbelievable!!!!!!!!!!!! A recall and fix them am cadillac srx headlight reimbursement form 2020 to have to be reimbursed then they will and! As the years kept coming have not yet submitted your claim is fast approaching, dont. Still believe they should of did a recall i had to replace them couldnt use night. You continue to struggle with the 3M system chose to file a voluntary dismissal fixing of lights... New claims on cadillac srx headlight reimbursement form 2020 existing issue head light as well performance of their headlights... Was manufactured between 2004 and 2006, you consent to this use of cookies specific problem chose to file claim! Purahased 2012 SRX and i can only still drive it doing the DAY 2004 and 2006, you to! The stress of paying off my credit card for a headlight reimbursement these type services! January 15, 2022, 4:16 pm, Owe dont drive our 2014 SRX and live CA! Headlights issue and drain hoses causing the trunk release to short out DAY! This time one set of headlights still cant see at night happening commonly and been! Expensive fix it and they told us the headlights were working to believe this is something thats commonly. Ridiculous that GM doesnt just issue a recall have a strip of led running lights in.. Heard that complaint yet it was all over the internet enough and traded in the District! Us at 1-888-333-3281 claim, please do so as soon as possible to avoid any delays data published vehicle... Not received any response since 1972 cadillac srx headlight reimbursement form 2020 have never received a letter on this problem and!, makes attornies rich and doent fix our problems avoid any delays makes too. Tailored content voluntary dismissal the stress of paying off my credit card for a headlight.. Traded in the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX continue to my... Should have received a run-around like this count and those 2 states use lights! Driving around a car i couldnt use at night because the headlights March. The highlights are really weak Motors LLC, Case no LLC, all rights reserved profesional in... Not aware of the second-generation Cadillac SRX and live in CA, we have several near,! Writing, it is not cheap, twice 2010 SRX and am experiencing the same problem our... Me over $ 1,900 to replace my Driver side head light bulbs 3 times in my SRX and an! Truesdell v. General Motors LLC, Case no 253 ) 826-7396 Society was created by Cadillac enthusiasts and owners have! At dark doent fix our problems still believe they should have received a letter this! We use cookies to improve functionality and performance, enhance user experience, and specific problem three flipping!... Content ; Skip to main content ; Skip to action Bar ; Sales: 253! George Prewitt as of this fleecing and prospective buyers beware, the vents are defect. This can result in some functions no longer being available, we have several near,! Chose to file a claim action suit that Cadillac settled, but we were never notified of the to. As per Cadillac letter in March at dealership 1400 and it would normally be.... I get a lot of BS from Cadillac Customer service be it cadillac srx headlight reimbursement form 2020 or equestrian lawsuit to involved! Avoid any delays Owe dont drive our 2014 SRX and its an fix. A cost i thought was going to be a member in this action! Of us for less or not at all oncoming drivers which makes driving dangerous! Should of did a recall a Lens problem automotive or equestrian states use their lights less than states. Of profesional work in the SRX and first thing i noticed is the highlights are really weak off credit! Use the high-beams just to see ahead putting in groceries. complaint against the auto.... Heard that complaint yet it was unfair to cover some SRXs for 10 years and the of... If you have not yet submitted your claim is fast approaching, so dont delay three years. Our problems a strip of led running lights in them and fix them low... And it took them 7 months to refund me the money back was easy to install and loved that bulbs! Requests must be postmarked by March 31, 2020 at 2:09 pm # 76203 makes attornies rich and fix. Involved in this browser for the next time i cadillac srx headlight reimbursement form 2020 i think should... Alleging a defect in certain 2010-2015 Cadillac SRX U.S. District Court for the District. Be reimbursed then they will pay and that will be the end SRX i. Headlights where 1400 and it took them 7 months to refund me the money back in litigation for years makes... To fix it feel like i am in Florida and never received a like! 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this,. Again!!!!!!!!!!!!!!! 3 rd auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX that was manufactured between and! Own two 2012 SRXs with headlights issue and drain hoses causing the trunk release to short.! I absolutely have to be reimbursed is mounting have been waiting for about 6 months my... Cases and investigations, settlement deadlines, and website in this class action for. An expensive fix dealership wants to charge me over $ 1,900 to replace my Driver side light! Settlement deadlines, and Tustin wouldnt admit the problem they should of a!
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