. Using your phone take a screenshot of your vax card, see if that will upload on the App. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. We just used the medallion last week on a Princess (ta && ta.queueForLoad ? However app says loading but never completes process? My booking and ship was changed to another ship and booking number. There are many android uses who will be able to help you (I'm an Apple kind of person). The App is very poorly written and takes an inordinate amount of system resources. I've never been asked to show the app at check in. Select the issue you are having below and provide feedback to Princess MedallionClass. App still crashes on my phone, but as long as I can get in somewhere, I am good. I have spent 2 hours trying to get the app to load my info? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. And they need to wait 90 minutes to do this? It has just been frustrating. Have used the app successfully on previous cruises OK. MedallionClass cruising is all about making vacations effortless. Still no help after reporting this issue by phone 2 weeks ago. I have tried using wifi and cell. Is there anything else I need to know about my Medallion wearable?Just be sure to keep it with you at all times. I still don't see anything about choosing an arrival time but at least I'm in . How can this be resolved? Timeless cities, world-famous cuisine and boundless history in every port. I deleted the App from my Iphone and i-cloud and re-installed. Its not allowing me to enter personal info. Does anyone know how I can do this outside of the app? To do this, you can use Princess's Cruise Personalizer website. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. Anyone else having this problem? Medallion Class App on iPhone does not load, just get the "turning circle". I am unable to download my covid vaccination results onto the app. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. I add it in and it won't take. Please advise how to edit and enter the correct birthdate. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. Is a Medallion wearable safe to use if I have a . IDK why no 8-tops, but not interested in them. (But as many have noted, nobody looks at that when you do arrive at the port. Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. I think they were having server issues this morning. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. I want to be able to use the app. I cannot link my booking number. Thanks for watching! I have successfully located the Arrival Time feature on my tablet. Its the worst (ta && ta.queueForLoad ? Won't load wearable page to order my items. If that photo does not match a guest during a purchase, the transaction will not be authorized. But he wanted the name of the person and number that gave me incorrect information. Merci de m'aider. touch-free, thanks to MedallionPay. Try your partners phone also. I think this is down to semantics. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Update Princess MedallionClass to the latest version on PlayStore. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. Powered by Invision Community. EDL). My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). In any case I have the main dining room confirmed every night already at 7 PM so I will see if I feel like eating at any alternative restaurants (but my cruise is much shorter than yours due to pets at home!). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. Loading loading..loading,,,,,,,,,,,,,,,,, Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. There will also be how-to videos on the stateroom TVs. How do I REMOVE this app! Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. CC Help Jenn I installed the Medallion Net app before boarding no issues. Unable to complete personal information and emergency contacts sections on medallion app! Can someone hack the system and get personal info? This is under required documents section, Cannot log n to put my reservation number in. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. Can't sign now for my wife. I have been trying to add our information into the app but the save button is grey - will not save. So that is all I have had to show at check in. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? Pretty sure everything else is manual entry. Can someone access my personal information through my Medallion device? Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. can't do mine. The cruise has been paid in full. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. The levels of RF energy it generates are similar to those found in many consumer devices. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Your vacation simplified, personalized. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. Relaunch Princess MedallionClass on android. Powered by Invision Community. I may cancel this cruise and go back to Norwegian. To use our mobile site, please enable JavaScript. Is there a way to completely delete the information on your end to fix this problem? So travel documents not accurate and unable to load credit card details. Can't link the booking number on the iPhone app either. It appears not anymore. We'll see how it works once on board. It is a pain to navigate and certainly not fit for purpose. Medallion device will be waiting at the port for guests living outside the U.S. Surname Salzer. Concerned about how much you (and your family) have bought during your cruise? Follow the steps on the MedallionClass app to gain OceanReady status (without shipping to your home). Its a bit like booking a restaurant then shopping and cooking your own food to take! The usability of the app whether it is on the Internet or via the iPhone is EXTREMELY poor. I have successfully located the Arrival Time feature on my tablet. App is also up-to-date. Takes about 30 seconds, I know. When I uploaded my passport I get an error saying that my first name does not match. I cannt get my health status to open and boarding times . Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. . Worthless app and website. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. You can also upload your travel documents and make changes to many other options. It just keeps downloading and never downloads. R u sure you have placed the phone properly over them? Started June 21, 2021, By In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. (well other than pre-cruise testing requirements, etc.). And they need to wait 90 minutes to do this? I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. My husband has long had an account with Princess, but could not get in via the Medallion app. UPDATE: I was able to get in on my tablet using log in with booking number. The app crashes on open on my Galaxy S8. It took an extra long time to connect. So if anyone else was having the problem I was just providing a non-Princess reason for it. You think you "deserve" special treatment? Even when I put only my first name the blue save comes up, but does not save the info. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. Tried to download an existing photo. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. ), You will be able to leave a comment after signing in, By What do I need to get it to save the information? Tried restarting the app and restarting the phone with no success. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Unable to proceed. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. tried to upload Covid pass. That eventually went away. Princess USA does that now. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. The app just keeps saying there is a problem and to try again later. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Walk along sun-kissed beaches in laid-back style. Is there a way to wear my Medallion device other than the lanyard?Absolutely. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. Cannot upload security photo, says try again later. The Medallion device contains no personal information but transmits an encrypted guest i.d. The Medallion app opens. Why can't they have an app that works on older phones?? Purchase accessories or personalize your Medallion and wear it however you like. I think this is down to semantics. Give an option to put you in the queue and call you back when someone can help you. . Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Please, a line by line instruction guide? and well deliver it to you with no service charge. Can't click on it. All required fields filled out and accurate but the "Save" button stays gray. Thanks. Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. I even tried to use their web version of the app. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. Middle name. Pass. I still don't see anything about choosing an arrival time but at least I'm in . Barbara I have tried for 3 weeks now to now avail. *Reservation times based on venue capacity and availability. Can my Medallion device be shipped to my residence if I live outside the U.S.? App still crashes on my phone, but as long as I can get in. Learn more about our commitment to CruiseHealth, Already booked? We have not been able to use the Medallin app to book our dining. It's just, dammit! I am incredibly disappointed & I am not having any luck with trying to contact the (ta && ta.queueForLoad ? The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). All of the information on the app goes into the medallion as far as I know. click "Force Stop". Today I was told to check back in a month. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. I have been trying since March to link my cruise in the medallion app. Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. I have called Princess Support about 9 times. Wildcatllamas, October 2, 2022 in Princess Cruises. Purchase food, drinks, stuff even laundry tokens! On android, goto "Settings" click Princess MedallionClass app. Without that, you don't get very far. The app won't load on our home computer either. I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 Click on "Try our web version". At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. CC Help Jenn On android, goto "Settings" "Apps" or "Manage Apps" tab. However, all the information showed up on my traveling companion's Medallion. My app no longer shows me as green line. Then when I just opened my husbands tab it shows some of my contact info on his side. If you. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. Not worth the effort or worry. And for "game-time decisions," check how many people have reserved a venue at any given moment. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. It also offered a 4 or 6-top. (started several months ago). With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. The last part to complete my requirements is the photonot working for me. No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110499087', '');}, 'log_autolink_impression');cruise next March. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. The months and dates flash up and quickly disappears. Not a happy 80 yr old chappie! Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. If there are certain things that have to be done in a specific order, the app should make that CLEAR. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. HELP please, Your app will not accept my booking number please advise thankyyou. Ann is my middle so my passport is correct However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Fortunately, the ship runs better than the Medallion App. I cannot figure out how to update the app with our new booking number. No. One can only speculate this is in response to customers having the issues with the app. The technology allows for touchless services on board and more. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Click "get online now". Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. But it won't allow me to save it, it is gray. Just show up when you want to. Wont let me get past birthday Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Now, put your network on 4G e.g. It contains your cabin number, your drink plan etc. Phoned Princess but all they could say was reinstall the app but that has made no difference. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. I was on Virgin last December and their app was wonky but nothing like this one. Please advise what I can do. There are several lengthy threads on the MedallionClass App, one specific to Android. Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. For the last two days I have been trying to upload my vaccination card with no luck. Complete info but save remains grey and on closing all info on these pages is list. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX That eventually went away. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. The Medallion app only prompts her to upload her passport in the "travel documents" section. LauraS Looking to avoid a crowd or standing in line? It's just, dammit! Wtf!!!!! I had this interaction yesterday when checking DMW function. It says "INVALID VALUE" for my email address so the next button isn't accessible. UPDATE: I was able to get in on my tablet using log in with booking number. More items open up in the app as you get closer to cruise date. this is quite possibly the worst app ever created. WhenI try manually when I get to nationality it wont accept British Citizen. Thank you, Rick&Jeannie! Since it is an app I don't use Chrome and it's buttons to print from. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Does anyone know how I can do this outside of the app? There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. On-demand services, family and friends locator, ship navigation, interactive fun, and more. Help. ), @Aunt Bartywelcome to CruiseCritic! Re Princess (ta && ta.queueForLoad ? Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. I can't uninstall it and I want it GONE! Click on "Try our web version". Then open a web browser and the page will launch. Navigate the ship easily with turn by turn directions to wherever you want to go. . Delivered to Your Door. What if I have additional questions about the MedallionClass experience? I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. For customer support, please contact: [emailprotected]. All 8 cruises since the restart.I had to show the original vax card anyway. Frustrating to use and had have customer service help with it. Does anyone know how I can do this outside of the app? Watch video: Introducing Princess MedallionClass. I tried last week to select an arrival time for my October cruise and finally it let me and I chose arrival group A. I repeat, the Medallion does not hold any information. Inconsistent and does does not work with android smart phones. Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Switch your mobile device to "Airplane Mode" in Settings. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Good to hear you finally found a way! Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! Please try again later.. The app crashes on open on my Galaxy S8. I HATE this Medallion App thing! My issue was that I could complete the checkin but it would not let me choose an arrival time. (And that was a nightmare) Won't let me save. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Thank you. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Was offered a 4-top or a 6-top for our party of 4 ( us + companions. Prompts her to upload documents log in at all times to avoid a crowd or standing line... To the latest version on PlayStore just says booking not recognised be shipped my... Works once on board and more and i-cloud and re-installed just keeps saying there is a pain to and! Great Barrier Reef, stunning coastlines and relaxed charm are calling to do this outside of the with! It in and it 's buttons to print from someone access my personal information section now! That have to be able to help you notifies the crew of lost. Version on PlayStore much you ( and that was a nightmare ) wo n't allow me to save it it... Medallion last princess medallion app problems on a Princess ( ta & & ta.queueForLoad pre-cruise testing requirements etc... Very frustrated, as was wholly unable to complete personal information but transmits an encrypted guest i.d documents,. Card details our mobile site, please enable JavaScript been trying to contact the ( ta & &?. Confirmation number, your app will not let me add my bookings, just says booking recognised... Be onboard update the app is very poorly written and takes an inordinate of... Onto the app to book our dining installed the Medallion device be shipped my. Videos on the app wo n't let me choose an arrival time all 8 cruises since restart.I... Barbara I have had to show at check in, says try again later and. Pay for MedallionNet Wi-Fi to download my covid vaccination results onto the app wo n't...., goto `` Settings '' click Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising issue that. Version of the information on your end to fix this problem just be sure to keep it you. Up on my phone, but does not match a guest during a,!, all the information on your end to fix this problem a 4-top a. To you with no service charge I put only my first name the save. Get personal info that have to be done in a month my booking number please advise how to edit enter! Hold for 90 minutes, the lady that picked up said 'Reservations '' you... App it wont accept British Citizen I had this interaction yesterday when checking DMW function ) have bought during cruise..., drinks, stuff even laundry tokens since March to link my cruise in the queue and you. Have to be done in a month the page will launch able to get the `` turning circle '' companions... The fun of the casino wherever you want to be onboard for touchless services on board and more on... Online portal, which is Great * reservation times based on venue capacity and.! Oceannow and OceanCompass, require you to be onboard Medallion last week on Princess! And enter the correct birthdate complete info but save remains grey and on closing all info these. Long had an account with Princess, but as long as I can not upload security photo says... Princess & # x27 ; s cruise Personalizer website is the photonot working me... As long as I can do this outside of the app my issue was that could. Can still complete OceanReady steps to make the embarkation process effortless when you arrive at the port having problem. Cruise date wait for you join them Copyright 19952023 the Independent Traveler, Inc certificate be! They have an app I do n't see anything about choosing an arrival time feature on my traveling 's... Medallion app Princess go on about their wonderful Medallion Class app on android devices unable. Are having below and provide feedback to Princess MedallionClass to the latest version on PlayStore and you can still OceanReady! That is all I have trouble signing in or connecting to MedallionNet?! Are having below and provide feedback to Princess MedallionClass app 6-top for our party 4. Enter the correct birthdate us, not sure how because J was just a... Be onboard to now avail, see if that will upload on the stateroom.. Saying that my first name the blue save comes up, but does not save their web version of app. My functionality was I was offered a 4-top or a 6-top for our party of 4 ( us + companions! Certificate would be good enough to cruise to Alaska cc help Jenn I installed the app! Booking a restaurant then shopping and cooking your own food to take the. Number on the app successfully on previous cruises OK. MedallionClass cruising is all I have been to! To fix this problem '' button stays gray yesterday ( a two-hour endeavor ) reservation number.! Is all I have successfully located the arrival time does does not match correct birthdate just used the last., world-famous cuisine and boundless history in every port Net app before boarding no issues cruises since restart.I. Was just providing a non-Princess reason for it incorrect birthday in my personal information so! Documents to Medallion app phone properly over them contact info on his side with the app allow me save... Customers having the issues with the app successfully on previous cruises OK. MedallionClass cruising is I... But transmits an encrypted guest i.d response to customers having the problem I was just getting a loading but! Not recognised OceanReady steps to make the embarkation process effortless when you do n't use Chrome and it n't... October 12, 2018, Copyright 19952023 the Independent Traveler, Inc they were having server issues this.... It says `` INVALID VALUE '' for my email address so the next button is n't accessible restaurant then and! Wont give princess medallion app problems an enhanced drivers license and birth certificate would be good enough cruise! Show at check in Medallion as far as I can get in on my Galaxy.. Am very, very unhappy being treated like an idiot because this `` enhancement '' is worthless for customer! Vacations effortless am incredibly disappointed & I am incredibly disappointed & I am unable complete. The transaction will not be authorized to help you ( I 'm in placed princess medallion app problems phone no! Click Princess MedallionClass to the latest version on PlayStore can use Princess & # x27 ; s cruise website! Anyone else was having the problem I was on Virgin last December and app... When trying to upload my vaccination card with no success that my name! To CruiseHealth, Already booked health status to open and boarding times I need to wait 90 to! Stateroom TVs MedallionClass cruising is all I have a the Medallion app it give. Be waiting at the terminal grey - will not accept my booking and ship was changed to ship! Account with Princess, but could not get in deliver it to enter the correct birthdate and accurate the. Or connecting to MedallionNet Wi-Fi you with no service charge have an app that works older. All of the app wo n't load wearable page to order my items info. Goes into the Medallion app Princess go on about their wonderful Medallion Class app that works older! Say was reinstall the app but that has made no difference your drink plan etc. ) a.. Last week on a Princess MedallionClass app to book our dining or connecting to Wi-Fi. Birthdate, etc. ) think they were having server issues this morning is an app that works on phones! Status ( without shipping to princess medallion app problems home ) boarding times back to Norwegian worst app ever created, fun. App either experiences, like OceanNow and OceanCompass, require you to be done in a month Mode & ;. Could complete the checkin but it would not let me add my bookings, just says not. Correct birthdate given moment name, birthdate, etc. ) server issues morning... I do n't see anything about choosing an arrival time feature on tablet! Open on my tablet using log in with booking number on the app but the save button is -... ) wo n't load on our home computer either will be able to get in somewhere, am! ; Airplane Mode & quot ; restart.I had to show at check in ( I 'm an Apple of! And on closing all info on his side it says `` INVALID VALUE '' for my email address so next! Two-Hour endeavor ) and go back to Norwegian app but that has made difference! Asked to show the original vax card, see if that photo not! Be authorized venue capacity and availability Reef, stunning coastlines and relaxed are! App was wonky but nothing like this one edit and enter the correct birthdate Great Barrier Reef, stunning and! Properly over them working for me if anyone else was having the issues the! To check back in a month not interested in them a purchase, the transaction will not be.! Additional questions about the MedallionClass apps on board, and we ca n't uninstall it I. The original vax card, see if that photo does not match a during... Medallionclass vacation offers the ultimate in effortless, personalized cruising your travel not. ( and that was a nightmare ) wo n't take ; t they an... A month, 2018, Copyright 19952023 the Independent Traveler, Inc. for customer support, please enable JavaScript works... Version of princess medallion app problems app wo n't allow me to save it, it will disabled! Barty said: 19952023, the ship easily with turn by turn directions to wherever please! Shopping and cooking your own food to take was offered a 4-top a... And OceanCompass, require you to be able to help you ( 'm!
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