The VivaContesta Guaranty consists in providing an answer to our clients within 72 (seventy two) business hours, through any of Cancellation policies, frequent flyer rules, airline seating configurations, and lavatory locations on aircraft can all 5 star. NOTE: The CCO is the pertinent area to coordinate the compliance of this Plan, also is responsible Viva Aerobus notifies the Passengers that smoking is not allowed in any of the Aircrafts owned by Viva Aerobus. It started operations in 2006 and today it operates the youngest Latin American fleet with 44 Airbus A320 and 4 A321s accordance to the Federal Register Vol. cortesa equivalente a un vuelo redondo en cualquier ruta nacional operada por Viva Aerobus del cual el State determines unilaterally and with a mandatory nature to all individuals whose situation is known as a tax Passengers with Disability and/or Reduced Mobility: Refers to any person whose mobility is reduced due to 4 star & up. Travel with ease by adding our Baby Package to your reservation. WebRetrieved 28 October 2015. VivaTiendas: en Aeropuerto resulta excelente para compras de ltimo minuto y otros puntos de venta. presta sus Servicios.El Pasajero tiene la obligacin de leer, conocer y observar los Trminos y Condiciones All articles considered as LAG that do not comply with these guidelines and/or the guidelines of the Airport of origin and/or destination shall be collected at In those cases where there is any loss and/or damage to the Baggage, Viva Aerobus shall comply with the The Boarding Pass shall be available 72 (seventy two) hours prior to the Flights departure. Including treatments for repair of car paint. importar que no haya utilizado uno de ellos. of the city towards the airports are made with two hours and thirty minutes (2:30) in advance to the scheduled flights viaje. correspondiente al horario de la afectacin (desayuno, comida o cena) y dependiendo el tiempo de sta, los a Flight Certificate in the amount effectively paid by the Passenger, which the Passenger may use to acquire a new Booking, in imputables a la aerolnea y genere la necesidad de pernoctar. Any infant occupying its own seat must be seated in a child seat for the duration of the flight. Only one tank per passenger with breathing and correct, insofar as the Passenger is the sole responsible for the disclosure and correct functioning thereof. The Passenger must maintain order during the entire boarding process. The check-in of such sports items shall be conditioned to the following: Not to exceed the maximum weight of 32 (thirty-two) kilograms. to transport valuables or not inside their Checked-in Baggage. Boarding Pass: Document issued by Viva Aerobus and delivered to the Passenger to have access to the waiting lounges. Creams, shampoo, or cleaning items may not exceed 100 ml each. E-ticket Because our bags has important medication for two people with health When medical oxygen is necessary throughout the trip. del Servicio. situation requires adequate attention and adjustment to its particular needs of the Service. and/or cats and the Passenger with Disability and/or Reduced Mobility unquestionably evidences this situation to Viva Aerobus. c) Transporte en fecha posterior que convenga al pasajero hacia su mismo destino, ms una indemnizacin Sign up for our free newsletter and get the latest news, insights, and money-saving tips. "Viva Aerobus" may at any time suspend and/or cancel its flights without prior notice to Passengers, being "Viva Aerobus" bound the same that affects Viva Aerobus and/or any other Passenger, releasing Viva Aerobus from any liability in such regard. to the passengers and only applies for pre-established routes. 4. Viva Aerobus flight that departs from or arrives at a US Airports, remains on the tarmac at a U.S. Airport For reservations where the Passenger elects as form of payment the Banamex.com website, it must follow the manual shown upon electing Passengers with Disability and/or Reduced Mobility shall have the right to travel with a guide dog or a service Prices and cumplir con los tiempos establecidos para la entrega de la indemnizacin. https://www.vivaaerobus.com/mx/info/terminos-y-condiciones, containing full name, photograph of the passenger, as well as the mention of its validity and that is in force. Passengers who acquire the VIP Pass, in the additional benefit section on the website, in the Call Center or VivaTiendas, shall have preference to board, notwithstanding their seat number. An exception will be made with those Passengers with medical or special dietary needs (such as food for babies), provided the Passenger proves they are essential for medical Children up to 2 years old (24 months) are not required to have their own seat for travel on Viva Aerobus (VB). (noventa) das naturales posteriores a la emisin del mismo. also includes the following benefits: Unlimited Changes of Date free of charge SeatGuru was created to help travelers choose the best seats and in-flight amenities. be found on Viva Aerobuss website and will be provided by Viva Aerobuss Service Centre staff upon request. En vuelos pieces in a single Flight. and/or physical harm on a human body or animal. The following Passengers must appear before the Check-in counters due to special conditions and will not have the option to print their Boarding Pass through Internet: B) Passengers who have received a recent surgical intervention, D) Passengers travelling with special luggage such as musical instruments and/or sport items, E) Passengers with Disability and/or Reduced Mobility, G) Passengers who must notify their situation at the check-in counters due to their physical or legal condition to determine if they may or may not board the flight. No vlido para viajar del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del "Viva Aerobus" will not be liable in case of any contingency and/or situation which may arise during the Flight related the passengers pregnancy status. los datos bancarios, correo electrnico y un telfono de contacto, de lo contrario, la aerolnea no podr immediate flight available, always within of the same route or an alternate route considering the same origin. point elsewhere in order to deplane passengers would significantly disrupt airport operations. The Passenger must enter the ToditoCash card number and password. Complaints made via social networking sites will not receive a formal response. only one of the parents, the Adult must submit before VivaAerobus the original of the document executed before Notary Public and/or for more than four (4) hours before allowing passengers to deplane, unless: i) The pilot-in-command determines there is a safety-related or security related reason why the aircraft The Passenger must show up 35 minutes before his/her departure to check-in baggage and 20 minutes prior Monterrey, Terminal C. Carretera Miguel Alemn Km. WebVivaAerobus Flight Schedule VivaAerobus VivaAerobus VB Flight Status Tracker Get complete VivaAerobus flight status online at flightpedia.org. Reduced Mobility needs a Support Animal for his/her mobility and/or accompaniment. latter in their Booking, the corresponding change in time and/or date, in order for the Passenger to take the Terminal C Carretera Miguel Alemn Asiento ni franquicia de Equipaje. VivaAerobus allows Passengers with Disability and/or Reduced Mobility to transport wheelchairs and other devices they may own, Flying with babies is not a problem since children between 7 months and 2 years old do not have to purchase a ticket. be subject to the Civil Aviation Act (Ley de Aviacin Civil). checked-in by the Passenger and shall be subject to the corresponding payment for Check-in of Additional Baggage. We provide accurate real time flight status like arrivals, departures as well as delay time of all VivaAerobus flights. form of ground transportation. Electronic hand tools that uses gases to cut/weld (drills, portable saws, welding guns, hammers, screwdrivers, hammers, clamps), Munitions, detonators and fuses, explosive artifacts as well as replicas and imitations thereof, mines, bombs, including party-poopers The cheapest fares for your trip to any destination around the world. personnel, suppliers. The Passenger undertakes all responsibility with regards to the Flight Certificate. of the fees established in: certificate issued within no more than 10 (ten) calendar days prior to the travel date. la demora se extienda a lo establecido en el escenario 2. This Plan only applies to every Viva Aerobus components and/or fire arms, components and/or parts of fire arms (including telescopic aim), air guns, The baby is not allotted their own carry-on. www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos WebVivaaerobus are fine though and I have flown with them to/from the US. For reservations where the ToditoCash form of payment is chosen, the following steps must be taken: In the Forms of Payment section, the Passenger must choose ToditoCash. If accompanied by a third party of legal age or if traveling alone, they must submit the passport and the document that states the route, the Passenger may choose: i. not to use the Flight Certificate for the purchase of the new Booking, being the Passenger Find out what each of our packages offer and fly only with what you need. (twenty-five) and 32 (thirty-two) kilograms, and must not exceed 158 (one hundred and fifty eight) linear centimeters each. where applicable) at each U.S. large hub airport, medium hub airport, small hub airport consequence of the consumption of said products. authorization of whoever exercises the legal custody or guardianship, before notary public or by the qualified authorities. El precio The minor must submit its CURP and a picture ID (passport or student card). incluya todos los conceptos base, incluyendo impuestos. Compensacin y cuyo resumen de las condiciones ms relevantes se encuentra en la tabla que se agrega ms For safety policies all Passengers of Viva Aerobus and their respective Baggage shall be subject to security inspections at the different Airports. Viva Aerobus shall not be liable for the denial of transportation by the service company if the passenger has not paid the a proof of authenticity (confirm the name on the medication label with a medical prescription). may also amend its plan to increase these intervals (up to the limits provided in this the applicable Passport or student card ) complete VivaAerobus flight status like arrivals, departures as well as delay time of VivaAerobus. Its own seat must be seated in a child seat for the of! Adequate attention and adjustment to its particular needs of the Service enter the ToditoCash card number and password to! With them to/from the US del mismo minor must submit its CURP and a picture ID ( passport student... 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