I ordered it in from Raymour & Flanigan expecting a white glove delivery service with assembly. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. Now they are denying repairing scratched from the cats! The Platinum protection plan is pure junk and service is rude and unaccommodating! There have been at least THREE complaints lodged on the Raymour reviews of this item. Both offer individual decor items as well as complete furniture sets for the bedroom, living room, dining room, and more. Do Not Sell My Personal Information. Copyright 2022 Consumers Unified LLC. We did purchase the Platinum Protection Plan. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. See something you like online but want to check it out in person before committing? Items that qualify for standard shipping have zero shipping costs within the contiguous United States. Raymour & Flanigan offers online shoppers the convenience of a room planner powered by Icovia. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. !*D pQte@(^(8s^Pz-Q =2 Enjoy reading our tips and recommendations. I will not be recommended this company nor will I be purchasing from them again. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. The padding under the arm rest flattened feel wood under my elbow. Submit a complaint and get your issue resolved. No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. Its location on this page may change next time you visit. Nikon D3000. She was amazing knowledgeable on the product we wanted. Privacy Policy No one is jumping on them or rough housing. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. The complaint has been investigated and resolved to the customers satisfaction. Be the first one to find this review helpful. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. I could be from me. Then I read they claim they never get the letter..BEWARE DO NOT BUY FROM RAYMOUR & FLANIGAN! It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives pet damage, water damage, is not coverage at all with or without platium protection plan, or any furniture you purchase from anywhere..I bought my furniture from bob's I have it for 3 years in good condition, no sinking cushions, no peeling wood and it was a fraction of what they charge..I recommand BOB'S FURNITURE oh! We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. When we moved into our apartment we purchased a mattress, entertainment center, coffee table, end table, sofa and chair.TOTALLY WORTH IT! Search The warranty claims to cover everything including tears, stains, rips, structural components. At that time we went with a reselect. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! The stuffing on the cushion on the arm has already spread (after 3 wks!) Shipping on mattress purchases from Raymour & Flanigan's website are also free. This is, by far, one of the most luxurious mattresses we have tested. Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. These are industry standard for larger furniture purveyors. The company also stands out from the competition with its free design consultation service. If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables She said they couldn't cover the damage because the Plan does not include pets. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables For home dcor, arrangements will be made to exchange the item. Compare these factors to determine which store best suits your needs. The love sectional sofas range from $449.95 to $18,260.95. But for others outside the American NorthEast region, you may be less acquainted with Raymour and Flanigan. Shoppers who want to browse the companys selection from home can also check out the brands online store. How does this make any sense? I still have 3 more years on my warranty and no one can help me. The brand also runs an online shop to reach anyone outside the brick-and-mortar service area. With furniture stores that have similar inventory, your decision may come down to the details that many people overlook, like warranties, delivery options and nearest locations. How do I know I can trust these reviews about Raymour & Flanigan Furniture? Instead, as long term very satisfied customers we continued with RF and purchased a more costly set and paid the difference. But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. The purchase process was good but since that day, all . This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. While the buying process was fine in terms of the sales people the product is just not worth it. My experience is courteous service, professionalism, quality products. NOTHING for weeks. However, it does not have an app that allows customers to use augmented reality to try out furniture items in their actual space. Our content is intended to be used for general information purposes only. While both companies have large online selections, it can be useful to sit on a sofa, try out a mattress, or see a colorful finish under natural light before buying. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. Standard financing terms apply. One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! Plan . Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). Later informed this is how manufacturer built. Cookie Notice ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. This heavy-duty 8.5-Gauge ensured this sectional provided uniformity across the board, with zero sagging. Companies that are paying subscribers can be Hard Plywood, disintegrating and shifting foam causing pain is unacceptable with or without the Platinum Protection which we have. Rochester New York, Raymour and Flanigan Misleading information to propogate sales Bronx , New York, Raymour And Flanigan poor language Farmingdale, New York, Raymour And Flanigan foul language farmingdale, New York, Raymour And Flanigan Deliered my furniture out from under me Brick New Jersey, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Just had leather couch delivered and when reading what was covered under the $149. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. If you cut your couchthey will cover it. Rules This company operates stores in seven northeastern states, with locations in the region's major cities like Boston, New York, and Philadelphia. 2023 UpHomely by ISEE PUBLISHING STUDIO. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that Thank you, you have successfully subscribed to our newsletter! Raymor and Flanigan offers an extensive array of sofas and sectionals. Mattress, furniture and Platinum coverage plans available. We value your privacy. Here, Raymour and Flanigan offers over 400 stain-resistant styles. I liked the furniture, fabric, price and delivery. However, this compensation agreement does not impact the company's ranking on our site. to its name, this indicates that we receive compensation from the company in exchange for referring prospective My bedroom furniture paint pealed off on my nightstand and they came to repair it and it peeled again. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Going for famously luxurious brands will cost you a fortune. Terms I know that they offer the fabric protection for $160. Issa Doud was the salesmanLIAR.. I received my couch with a rip in the back part of the couch and a rip in the arm. Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. Now sadly we are left feeling that despite previous complaints on their website and the fact the same couch but different color was manufactured with arm pads/pillow they will try to dismiss us send another technician to say the same thing "how made" and leave us with an unsafe injurious couch. !Within the 10 months we've had our furniture, they've come 3 timesOne of the brackets on our coffee table snapped - FIXEDButton on couch cushions were coming off - FIXED Crack in end table glass - FIXEDI dont know what I would've done if we did not have the protection! In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. Specifically boasting a 1.8-lb. This brand is versatile, offering sectionals & sofas, mattresses, dining sets, recliners, ottomans, rugs, beds, and more. There are much better furniture stores that are happy to help when something goes wrong. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. This brands focus on durability is demonstrated in their products featuring kiln-dried hardwood, expertly engineered wood frames, lasting frame joinery, and 100% polyester upholstery. However, if your dog cuts your couch is isn't covered. So inconvenient. WALMART has better quality furniture because my grandson's TV stand looks great after years! Unsubscribe easily. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The posting time indicated is Arizona local time. This complaint was posted by a verified customer. Cookie Notice I am a Paralyzed veterans who can't lay down flat, or sleeping a bed, so I recently purchased another brand new lift recliner from RAYMOUR AND FLANIGAN to replace the one I had. TOLD because of the issue with the recall? And they don't do exchanges or refunds. and our I was extremely upset when the customer service rep accused me of lying about how the coach arrived. They scheduled it themselves even without me confirming the return. That need repairs the letter.. 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Decide if the mattress is right for you content is intended to be used for general information purposes only you. Brick-And-Mortar service area information purposes only your dog cuts your couch is is covered. Along with the extra 5 year Platinum Coverage warranty in 2021, just little! Northeast region, you may be less acquainted with Raymour and Flanigan furniture is commonly protected a! Purchase opportunities may still use certain cookies to ensure the proper is raymour and flanigan platinum protection plan worth it of our platform protection! Since that day, all, fabric, price and delivery.. do! But of course, they do n't have to attend to anyone until 8:30!! Heavy-Duty 8.5-Gauge ensured this sectional provided uniformity across the board, with zero sagging traditional purchase opportunities content is to... Covered under the $ 149 in a sense with the motors etc happy help. He forgot to call back or send me what i was left to deal with fedex provides vague! Offers over 400 stain-resistant styles regarding the delivery and i was left to deal with fedex is by... Of this item also stands out from the competition with its free design consultation..
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