So, to check if your iPhone has water damage, follow these steps: How to tell your iPhone is water damaged? His writing is spread across the web, and his books can be found at, NOW WATCH: Why Apple makes it so hard to get a new iPhone battery, Visit Business Insider's homepage for more stories, How to tell if your iPhone is waterproof or water-resistant, and to what extent, 'Is my iPhone under warranty? Going to the dark side. After you have pat-dried and switched off your phone, the next thing you should do is remove the SIM card along with the SIM tray. Anything I can do? Ive always traded my old phone for the new phone and never once have they looked inside where the SIM card it. We buy used and broken iPhones for top dollar! The iPhone 12. I have never had my screen replaced, I have never submerged my phone under water, sure ive accidentally got a few drops on my screen but never nothing major. I suspect the T-Mobile people don't know what they were looking for. Insert SIM ejector or a paperclip into the little pinhole beneath the iPhone's power button, which is located on the side of the iPhone, and eject the SIM tray. Tesserax, User profile for user: That means you should also avoid using your iPhone in the shower, sauna, or while doing water sports. But now that T-Mobile and sprint have merged, I had to go into a T-Mobile and thats the first Ive ever even heard of that. Turn on your iPhone only when it is completely dry and does not have moisture. Because when you switch off the phone, you minimize the chances of incoming notifications (or other factors) causing a short circuit and damaging the internal circuitry. All product and company names are trademarks of their respective holders. Opening up the phone is not an option, so there is no sure-shot way. Starting with a thorough drying and cleaning process, our technicians check every individual component for corrosion . Otherwise, you should see white or silver, and your phone is likely not damaged. If you have an iTunes or iCloud backup, you can restore data from that backup. Anything I can do? Use a soft towel. If your iPhone 11 has water damage, do: Turn your device off immediately and leave it off. Aug 17, 2021 10:54 AM in response to Tesserax. Only attempt your own repairs if you can accept personal responsibility for the results, whether they are good or bad. Dry your iPhone 11 with a soft, absorbent cloth. Aug 17, 2021 10:02 AM in response to Irakli1202, I certainly can understand from a personal experience with a 2020 MBP that had a "little" water spilled on it by accident. To find out if the LCI in your device contacted liquid, find your product in the table below and locate the LCI or LCIs in your device. We repeat. Where the water damage indicator is located on your iPhone is going to depend on which generation of the device you have. Carefully remove your SIM card and dry it off. Heres How To Fix That, iPhone Apps Keep Crashing How To Fix This Device Issue. Choosing a selection results in a full page refresh. While this method is Apples recommended way to deal with a wet iPhone, it does not seem to be an ideal solution to deal with a situation when the phone has been subject to prolonged submersion. Carefully remove your SIM card and dry it off. 5. If the phone is submerged in water or another liquid, that will trigger it. Its true that in situations like that, youll know that your iPhone has been exposed to water or some other liquid. This table shows where the indicator (or indicators) are and how they look after being exposed to liquid: If you aren't sure if liquid exposure is causing an issue for your device, even if you see a red LCI, contact AppleCare or an authorized iPhone service provider for help. If the phone does not turn on, or it turns on, but there are aspects of it that are not working as well as they once did, then youll need to take the device to an Apple Store with a Genius Bar. User profile for user: I didnt even think of that. They even showed us their phones and how theirs had it like, okay thats cool. But the Apple guys can open up the phone to see moisture or liquid residue or corrosion, which definitely indicates water damage. Looks like apple doesn`t even cover water damage under warranty, even though again, they advertise as water resistant phone. I dont know. The odds are fair that this process will have worked. If you have had a first-hand experience with a similar situation, where you accidentally dropped your iPhone in water, you can relate to the uncertainty in action it imposes at that instant. Although Apples solution works for some people, if it doesnt help in your case, you can try a few other solutions to get water out of iPhone and restore its functionality. Considering you have turned off your phone, as we mentioned in the previous step, you are ready to proceed with this step. Click "Start Scan" to scan the iTunes backup file. It would be excellent if there were a more prominent warning system from Apple, but the indicator is better than nothing. These individuals feel that if their iPhone gets dropped in a puddle or gets rained on, then the water damage should be obvious, in which case an indicator should be rendered unnecessary. 2. Can You Swim or Shower With an iPhone 11? Unplug all cables or accessories. Regardless, the drop may be the culprit here and not the water. Use a flashlight and check for yourself as to whether it simply is normal (not red) or if it really is missing somehow. You can find the LCI inside the SIM card tray on newer iPhone models. If the LCI sticker is red it indicates the phone has been in contact with water. I only got mad when they were accusing me of getting a screen replacement when Ive never had my screen repaired since I have a screen protector on my phone and no cracks or anything.. What if you dont have another phone to restore the data to? Visit a store near you to get started today! 1-800-MY-APPLE, or, Water and other liquid damage to iPhone or iPod isn't covered by warranty, Sales and Press the space key then arrow keys to make a selection. But that doesn't mean you should go around submerging your iPhone in every liquid you find. any proposed solutions on the community forums. Dont push buttons on your iPhone, as this can force water further into circuits. Furthermore, the following iPhones: iPhone 14 series, iPhone 13 series, iPhone 12 series, iPhone SE (2nd generation), iPhone 11 series, iPhone XS, iPhone XS Max, and iPhone XR, are all resistant to accidental spills from liquids like tea, coffee, beer, soda, and juice. If your iPhone isnt functioning properly, check out our guide on how to contact Apple customer support. Should I have to pay for damage caused from a previous problem that was not fixed properly? If you find that your iPhone's LCI is any shade of red, deep or light, which indicates water damage, don't get any ideas on how to cover it up in order not to lose warranty coverage. Generally speaking, the very first thought people usually have as soon as their iPhone (or iPad or iPod Touch) comes in contact with water (or any other liquid) is whether they should turn it off or leave it as is. About a month ago I dropped my phone and cracked the screen, so I took it in to apple to be fixed. The mechanics of the water damage indicator on your iPhone are simple enough. You should wait at least 30 minutes before charging your iPhone 11 with a lightning cable, otherwise, you can permanently damage it. there I mentioned about silica gel method, but if you don't have silica gel then you can use the raw rice instead of. Feb 10, 2021 6:17 PM in response to Rob_Kt. Thank you! The whole staff was Professional,kind,patient and knowledgeable of products. This is also known as water damage guide. In this article, well talk about the water damage indicator and how and when it can be useful to you. Contact the manufacturer. But what if the phone is not in your possession when the exposure to liquid takes place? Youre welcome. Let the phone stay covered overnight with rice. Ive never had Sprint open it either. Looking for an alternative to the Gazelle trade-in program? The good folks at iFixit have written an in-depth guide if you choose to attempt a DIY repair. The liquid sensors are not specific to water damage. Leave your iPhone in a dry area with some airflow for up to a day. Inside the sim tray slot, there is a liquid damage indicator (LDI), if this indicator turns red then that means the. First up, follow the steps mentioned in the article above to save the iPhone from water damage. An LCI won't activate because of humidity and temperature changes that are within the product's environmental requirements. Feb 10, 2021 6:46 PM in response to lobsterghost1. The above may contain affiliate links. The iPhone's speakers are not working - no sound. We buy used and broken phones for top dollar! Regardless, I still suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Dont worry, we have the solution for you to repair your speaker and iphone! I had no idea what to look for, then they showed me THEIR phones to show me they had it. Totally understand your point. iPhones are water-resistant, even if they are not waterproof. However, you can use it to dry out a wet iPhone as well. Something gets spilled on it, seeping into the internal components. You should try one of that iPhone data recovery software and use the existing iTunes backup to scan for lost data manually. Much like silica gel, rice is another absorbent substance that absorbs moisture. This is important to know because Apple does not cover liquid damage in its warranty. provided; every potential issue may involve several factors not detailed in the conversations One, you can use the Water Eject shortcut[Guide to using Shortcuts] to generate different frequency sound waves and propel water out of the speakers. I got the phone when it came out from Sprint. The iPhone's speakers are not working - no sound. I'm not sure what you expected Apple Support to do with your water damaged phone that would be helpful other than an out of warranty replacement. If the spot has turned red, that is the phones way of telling you that it believes water damage has occurred. And there are places that will remove just the indicator. An iPhone 11 Pro is now supposedly resistant in up to four meters of water for 30 minutes, compared to two meters for 30 minutes with an iPhone XS. Aug 17, 2021 9:49 AM in response to Irakli1202, YES. Did you drop your phone in the pool? Despite the iPhone 11s strong water resistance rating, the device is not waterproof. Terms of Sale 4. Mind you; there are no waterproof iPhones, only water-resistant devices. Read our guide and learn how to fix this issue and keep your iPhone apps running smooth. Got the privilege of buying a new iphone 11 pro for $599. ", Aug 17, 2021 10:03 AM in response to Irakli1202. The indicator itself looks like a little patch. That way, you know how much exposure to liquid can your particular iPhone model survive. One is inside the headphone jack, while the other is near your phones SIM card slot. Next, carefully dry out both and check if the water has ingressed into the SIM slot. not missing, they didn't believe when I said I never had my screen replaced. Aug 17, 2021 9:51 AM in response to Niharvs, Thanks for the reply. omissions and conduct of any third parties in connection with or related to your use of the site. Dont put your iPhone in a bag of rice. ': How to check if your iPhone is still eligible for Apple's warranty status, 7 ways to fix your iPhone when it has no service, How to manually update the carrier settings on your iPhone to improve its performance and cellular connection. The rice will remove moisture from your phones display screen. iPhone 13/13 Pro: Water Damage Indicator - How To See If Your iPhone Is Water Damaged ITJungles 390K subscribers Subscribe 153 31K views 1 year ago #Commissions Learn how you can. Turn the iPhone on its side so that the screen is facing down. Oct 1, 2021 12:50 PM in response to Distex. Its just annoying how they didnt believe me when I said Ive never had my phone screen replaced Ive had the same screen protector on since I got my phone over a year ago no cracks, no nothing.. Feb 10, 2021 6:51 PM in response to Rob_Kt, Feb 10, 2021 6:54 PM in response to KaeBFly. For now, though, the most likely way youll be able to tell that your iPhone has been damaged by liquid is if you actually saw it happen. The water damage indicator or liquid sensors are in place to signal that liquid has entered the iPhone. Start by investigating your insurance coverage and then proceed to check the repair cost. 1-800-MY-APPLE, or, Water and other liquid damage to iPhone or iPod isn't covered by warranty, Sales and Is it fixable issue? iPhone 12/12 Pro: Water Damage Indicator - How To See If Your iPhone Is Water Damaged ITJungles 394K subscribers Subscribe 243 69K views 2 years ago #Commissions Learn how you can check. It ended up requiring a new logic board, display, & track pad. Once the phone seems to be completely dry, remove it from the rice bag and try turning it on. On the other hand, going with the latter approach might sometimes lead to the same problem if/when there is an incoming notification since that may trigger a change in the current state inside the device and cause a short circuit. In which case, it isnt covered by their one-year limited warranty. Hold the iPhone horizontally with the screen facing down. They will investigate and give you a price. However, while you do that, little do you realize that such actions might cause more harm to your phone than they do any good. The iPhone won't charge. Contact your local store for their specific repair capabilities and warranty terms. The iPhone 11 is not waterproof, but it does have a water-resistance rating of IP68. | Privacy Policy. Copyright 2023 Apple Inc. All rights reserved. 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